Patient Education for Pre-Procedural COVID-19 Screening
At Shea Aesthetic Clinic, you can be totally confident that we are taking every precaution known to stop the spread of Coronavirus. We will protect you and our employees from COVID-19. To do so, we are fully committed to the following:
- Daily employee screening (including temperature) prior to coming to work
- Patient screening prior to coming to Shea, including temperature (at home and at Shea)
- Patients and employees will wash their hands for 20 seconds upon arrival to Shea
- Employees will wash their hands before and after every patient contact
- Patients and employees will wear face masks during their time at Shea. If a treatment requires the removal of the patient’s mask, our employees will wear an N-95 mask and eye protection. The N-95 mask protects patients from potentially infectious employee respiratory droplets. The N-95 mask also protects our employees from potentially infectious patient respiratory droplets. As soon as these procedures are completed, patients will replace their masks.
- Extensive cleaning and disinfection procedures will take place between patients
We must have your help to ensure that we are not exposing each other to Coronavirus. Thus, the morning of your visit, you will be called and asked the following questions (our staff also must answer these questions appropriately prior to coming in to work each day):
- Have you traveled outside the East Tennessee Region in the last 14 days?
- Have you been in close contact with a COVID-19 patient at home or by travel?
- Have you experienced NEW ONSETof: cough, sore throat, temperature of 100.0 or greater, shortness of breath, difficulty breathing, or loss or smell or taste?
If patients and staff can answer each of these questions appropriately, visitation to Shea will be allowed. As part of our safety protocol, we ask that you take your own temperature at home the morning of your appointment. If your temperature is 100˚F or higher, call Shea to cancel your appointment (865) 234-9732. Your temperature may also be taken when you arrive.
Our employees are following the same safety guidelines and will not be allowed to work if they are sick or fail the screening questionnaire.
To help reduce the spread of Coronavirus, please minimize contact with individuals outside of your home for two weeks prior to your procedure.
Some people are infected with Coronavirus without showing symptoms. So, for your protection and ours, in addition to the patient and employee screening questionnaire, we will schedule patients such that
- there are never more than 3-4 people in our waiting area at one time
- there will always be less than 10 people in our building at one time
- there is enough time between appointments for extensive and thorough cleaning
During your visit to Shea, we will maintain social distancing of 6 feet in all common areas.
When at Shea, you can be completely assured that everything you touch is disinfected and clean.
There will be plenty of tissues and trash receptacles present throughout our building. Hand sanitizer will also be available in the waiting area and in the treatment rooms.
During treatments, our employees and our patients will keep their masks on at all times, unless a treatment requires the removal of the patient’s mask. In this situation, our employees will wear an N-95 mask and eye protection as noted above.
To further protect you we have installed new heating and air units in our new building. Both of our units are equipped with ionization filtration systems. So, as air circulates through the systems, viruses floating in the air will be killed by bipolar ions that disrupt their DNA.
Before your appointment, if you develop fever, cough, shortness of breath, or are exposed to someone with COVID-19 infection, you must keep everyone around you safe by keeping yourself at home. Please notify us by phone or text as well. We’ll be happy to reschedule your appointment for when you are free of symptoms and fever for at least 7 days.
In general, we recommend that all of us practice the following healthy habits:
- Cover your cough or sneeze into your elbow or a tissue. Dispose of the tissue each time it is used.
- Wash your hands often with soap and water for ≥ 20 seconds, or use alcohol-based hand rub if soap and water are not available.
- Clean and disinfect objects and surfaces regularly, including your phone. Keep your phone in your pocket when in public places – only use it for emergencies.
Remember, if you are feeling sick, or if you have any of the symptoms typical of COVID 19, DON’T FORGET TO LEAVE YOURSELF AT HOME